Privacy Policy
Viva ("we", "us") operates vivalife.app, a pre-launch waitlist for a membership giving access to hotel pools, gyms, beach clubs and spas across Dar es Salaam and Zanzibar. This policy explains what we collect and how we use it.
Information we collect
- Waitlist details you provide: your name, and an email address and/or phone number, plus your city of interest and membership interest.
- Partner enquiries you provide: if you register a venue, your name, role, venue name and location, venue type and capacity, contact details, website or social link, and any notes you add.
- Usage data: how the site is used (pages viewed, clicks and scrolling, device/browser type, approximate location), collected via cookies and similar technologies — only after you accept cookies, except for cookieless Vercel Analytics.
How we use it
- To contact you about the Viva launch, founding-member offers, and related updates.
- To understand and improve how the site performs.
- To measure our advertising and reach people who may be interested.
Where it goes
Waitlist and partner submissions are stored in a Google Sheet (Google LLC). We use these analytics and advertising providers, who process data on our behalf:
- Google Analytics (Google LLC) — site usage statistics.
- Microsoft Clarity (Microsoft Corp.) — heatmaps and session replays showing how pages are used. Text you type into forms is masked.
- Microsoft Advertising (Bing UET) and the Meta (Facebook/Instagram) Pixel — measuring and improving our ads.
- Vercel Analytics (Vercel Inc.) — cookieless, aggregate page-view counts.
We do not sell your personal information.
Cookies & tracking
When you first visit, we ask whether you accept cookies. Until you accept, Google, Microsoft and Meta tools run in a restricted mode that sets no cookies. You can change your choice at any time — declining also clears Clarity's cookies. You can also control cookies through your browser, and manage ad personalisation in your Google, Microsoft and Meta accounts.
Retention
We keep waitlist information until launch and for a reasonable period afterwards, or until you ask us to delete it.
Your choices
You can ask us to access, correct or delete your information, or unsubscribe at any time, by emailing hello@vivalife.app.
Contact
Questions about this policy? Email hello@vivalife.app.